Elevating care for Uniting’s residents and employees: Holding a hand, not a pen 

Chapter 1: How important is people development for Uniting?

Chapter 2: How much of your process will change with the system?

Chapter 3: What does success look like for Uniting?

Chapter 4: What were your key learnings in your vendor and partner selection process?

Chapter 5: How did you decide on the product?

Chapter 6: What advice would you have for other organisations in similar situations?

Chapter 7: What were Uniting’s cultural objectives on the project?

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